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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner.
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Resolves customer inquiries and complaints fairly and effectively. - 1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred.
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Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. - Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines.
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Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas.
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The Complaint Director shall have direct leadership, accountability, and oversight of a Post Market Surveillance system responsible for investigating and documenting domestic complaints on OSTA products.
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Collaborate with onshore teams and stakeholders to gather business requirements related to QMS functionalities, with a focus on Post Market Surveillance, Complaints Management, CAPA, Nonconformance, and Regulatory Submissions.
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Minimum of 5 years of experience as a Developer/Business Systems Analyst with a focus on QMS in the medical device industry, including expertise in Post Market Surveillance, Complaints Management, CAPA, Nonconformance, and Regulatory Submissions.
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Works with the Guest Experience Manager to investigate complaints and implements corrective actions as necessary to resolve complaints. Completes and submits part-time employee contracts for payrollParticipates in interviewing, hiring, and training employees; plans, assigns, and directs work; rewards and participates in the corrective action process for employees or makes such recommendations to the appropriate manager; addresses employee complaints and resolves problems.
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The Body Shop Manager handles customer complaints promptly and according to dealership's guidelines. The Collision/Body Shop Manager is responsible for overseeing and managing the finances, operations, employee development, and customer service of the dealership.
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Maintain high-quality service repairs and reduce returns. Collision/Body Shop ManagerLone Star Cadillac is actively seeking an experienced, dedicated, and knowledgeable Body Shop Manager to assist in advancing our Collision Centers to keep up with the increasing demand of business.
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Serve on Grievance and Appeals Committee (provider or member) as Medical Advisor which includes OCI complaints and IRO reviews. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad.
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Perform initial investigation of customer complaints under guidance from NDT Level III and Quality Manager. Write, develop, and publish work instructions for all processes within the department that satisfy the requirements of the customer (radiograph techniques), Selmet, and the end user, with focus on accelerating digital radiography conversion.
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Checks stormwater hotline on a regular basis; responds in a timely manner to inquiries or complaints relative to construction activities, sewer spills, illegal discharges at industrial/commercial sites as well as resident complaints; maintains logs.
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Analyze and resolve customer problems and complaints concerning HomeSmart from Xcel Energy service billings, payments, and service. Provide excellent customer service to potential and existing HomeSmart from Xcel Energy customers for appliance repair and HVAC sales.
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complaints job Title: customer service representative Company: Proven Recruiting
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