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Proven experience in customer success or account management, specifically within the merchant processing, financial services industry, or cannabis industry. We are seeking a Customer Success Specialist at Salt Money , a leading fintech platform in the cannabis industry to join our growing team.
$47,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Work alongside Customer Success Managers to proactively drive product adoption and education in the onboarding and re-engagement process. We are seeking Customer Success Associates (CSA) to drive education and create amazing content to grow and maintain relationships with our clients.
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As a Customer Success advocate you will be the liaison and voice of Square who is not only able to reactively address technical inquiries and offer resolutions but is able to proactively recommend solutions for our Sellers through discovery of underlying needs.
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About you: Preferred customer success or account management experience, ideally in the fintech space. Acting as the owner and main point of contact for our customers, monitoring customer accounts to identify areas for improvement, proactively addressing any issues or concerns, and acting as a point of escalation for customer issues to ensure timely resolution.
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Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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5+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales) Drive accountability of the customer to define the path to first value, working closely with Sales and Customer Success Managers.
$119,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Lead internal initiatives and participate in external initiatives through cross-functional partnerships with sales, consulting, support, product management, and other teams which directly impact overall customer success and drive customer growth.
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The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.
$175,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
$135,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Radar is growing our Customer Success team to support our expanding customer base. Lily Zalla, Strategic Customer Success Manager. Oversee email support inquiries, collaborate with internal teams to resolve technical issues, and escalate customer health risks to CS leadership.
$155,000 a yearFull-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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The Senior Customer Success Manager (CSM) will support e2open’s most strategic and highest revenue generating accounts with their short- and long-term goals of improving e2open product adoption, to ensure overall health, and ensure customers see value in their solutions.
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An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution.
$175,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This role will oversee the entire customer success journey, including support for our consumer subscribers as well as relationship management for our B2B customers. Customer Success or Customer Support: Experience in customer success, customer support, or a related field.
$95,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Ensure customer issues are handled in an efficient manner Ensure the continued satisfaction and success of SGS's clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals.
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Collaborate with academic advisors and faculty to support student-athletes’ academic success including creating pre-advising plans for course selections before the start of registration for an academic term in collaboration with Academic Advising, review and approve change of registration forms for student-athletes when appropriate, create and maintain registration campaigns for student-athletes.
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customer success jobs Title: technical support engineer Company: Pega Pegasystems
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