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Flexible ScheduleMeal DiscountEmployee BenefitsOn the job trainingCareer advancement Position requirement:Must have reliable transportation Host/HostessAccountability Reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction.
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Host(ess)ROLE PURPOSE To present a positive first impression of TGI Fridays friendliness, excellent service and high standards. Host(ess)ROLE PURPOSE To present a positive first impression of TGI Fridays friendliness, excellent service and high standards.
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Host/HostessAccountability Reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction.
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Knows TGI Fridays drinks and menu items and is able to speak knowledgeably to make personal recommendations. FLAIR & SALESMANSHIP – Keeps it fun and keeps it real; seeks opportunities to sell others on the whole TGI Fridays experience.
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Enthusiastically promotes the TGI Fridays brand and menu items. Following all relevant brand standards to deliver Fridays Service Style. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave.
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COMPETENCIES PASSION FOR THE GUEST – Creates a seamless Guest experience for by being the face of the door, welcoming the Guests, and enthusiastically meeting their needs. Is observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door.
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The Host/Hostess sets the stage for a positive dining experience, engaging in friendly conversation with guests as you perform duties. Key Business Areas A “Key Business Area” is an area of performance in which the Host/Hostess must be successful to meet their accountabilities.
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The Host or Hostess at Denny’s greets guests in a warm, friendly, smiling manner that welcomes them into our restaurant. They are our guests and we invite them into our homes with open arms. Proud of Our Heritage We are the classic American diner and proud of everything that means.
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Uses visual cues to seat Guests in either the bar or dining area depending on their preference. Makes a difference in the guest experience by personalizing service to exceed guest expectations. Proactively looks for ways to improve the guest experience and takes initiative to make changes as needed.
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