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Oracle Software Support is growing its Fusion Supply Chain Management / Manufacturing Support team. Strong Supply Chain Management, with Planning and Manufacturing Modules.
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Knowledge in one of the following areas is seen as an advantage: XML, Java, J2EE, Oracle ADF, SOA and Web Services. The team works closely with the Fusion Development team, as well as other Oracle teams, directly involved in Fusion Products.
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Oracle careers open the door to global opportunities where work-life balance flourishes. As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems.
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Report high visibility cases, escalations, customer trends to management. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Senior Technical Support Analyst - Cloud Supply Chain Management. Work with Oracle Development/Support Development for product-related issues. Other qualifications and experience, such as proven professional/technical experience in demonstrating an understanding of Applications at a functional and technical level (preferably Oracle.
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Oracle is an Equal Employment Opportunity Employer*. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
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Act as information resource to the management team. Unused balance will carry over each year up to a maximum cap of 112 hours. Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
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Voluntary benefits including auto, homeowner and pet insurance. We put our people first with flexible medical, life insurance and retirement options. Employees working fewer than 20 hours per week are not eligible for vacation.
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As part of this team, you will learn the latest technology and help influence product supportability, usability, maintenance, and installation/configuration. If you are interested in joining the support team for a product in its early stages and help shape the future of Fusion products and Fusion customers alike, then this is the place to be.
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Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We're committed to including people with disabilities at all stages of the employment process.
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Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Demonstrate core competencies (employ sound business judgment, creative and innovative ways to solve problems, strong work ethic, and do whatever it takes to get the job done.
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Creative use of industry standard tools to aid in the diagnostic process. When everyone's voice is heard, we're inspired to go beyond what's been done before. Short term disability and long term disability.
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Ability to analyze details and synthesize the "big picture", frequently working with incomplete or ambiguous data. Take ownership and responsibility for priority customer cases where and when required.
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Excellent communication skills, in terms of being able to convey technical and functional knowledge and solutions in highly escalated situations to executives, support personnel and customer personnel.
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Contribute to an environment that encourages information sharing, team-based resolution activity, cross training and an absolute focus on resolving customer cases as quickly and effectively as possible.
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supply chain jobs Title: supply management analyst Company: Oracle
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