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Working with development on product improvement programs (testing, SRP, BETA programs etc) as required. To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model.
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7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle.
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Maintaining product expertise within the team. Maintain an up-to-date and in-depth knowledge of new products released in the market for supported product. Experience of Oracle Cloud Infrastructure (OCI.
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Understanding of Oracle Database Security features (such as Roles, Privileges, Auditing, TDE, Database Vault and ASO) and Database firewall. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction.
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10+ years of proven professional and technical experience in database, network or system administrator role. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
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Experience of Oracle Autonomous Database. Oracle careers open the door to global opportunities where work-life balance flourishes. Bachelor’s degree in Computer Science, Engineering or related technical field.
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Exposure in Oracle Application Express (APEX) This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services.
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As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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In Depth knowledge of Oracle Database administration - 12c, 18c, 19c. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues.
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Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
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Oracle is an Equal Employment Opportunity Employer*. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
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Operating within Oracle business processes and procedures. Experience of Oracle Data Guard. Understanding of Oracle Grid Control, RAC. Understanding of Oracle Golden Gate. Experience of administering other databases (MySQL, PostgreSQL, Sql-Server, DB2.
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Unused balance will carry over each year up to a maximum cap of 112 hours. Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
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Voluntary benefits including auto, homeowner and pet insurance. We put our people first with flexible medical, life insurance and retirement options. Employees working fewer than 20 hours per week are not eligible for vacation.
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Contributing to Knowledge Management content creation and maintenance. Developing and maintaining expertise around Database Security and general IT Security issues. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
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product development jobs Title: technical analyst Company: Oracle
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