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As part of (ASE), the Fusion Enterprise Resource Planning Cloud Support Team is expanding to support our rapidly increasing customer base. This Support Manager Position will be based in our Colorado Springs, CO or Orlando, FL Support Center, and will be directly responsible to recruit, train, coach, appraise, manage performance, and retain, best and the brightest software support professionals within Oracle ERP Cloud Service Support team.
$97,400 - $199,500 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The OCI Console team is seeking a motivated, customer-focused Principal Technical Program Manager to help shape Oracle's cloud console experience. Ensure high standards and consistency for the Oracle customer experience.
$87,800 - $199,500Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Oracle invites you to apply as a Customer Support Technical Manager in our Oracle Food & Beverage - Hospitality POS Technical Support sector. The Customer Support Technical Manager, will oversee a dynamic team of Support professionals with diverse experience ranging from entry to senior-level talent.
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Internal Customer Support: Drive Oracle Payments representation in relevant industry framework to ensure Oracle Payments meets industry needs and expectations, coordinating on training, documentation, Sales engagements, hardware initiatives and more.
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As a Compliance Program Manager, you will be responsible for providing support to Governing Bodies, as well as Internal and External Auditors to raise the Compliance bar, attract new customers, onboard new regions, and help our organization conform to new audit frameworks.
$74,100 - $158,200ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Customer Success Manager – Oracle PaymentsLocation: United StatesNo visa sponsorship is available for this position. Qualifications include:Proven experience in a customer success or support role, ideally within a payments platform environment.
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This involves resolving technical and non-technical customer inquiries or quickly routing inquiries to appropriate support channels. External Customer Support: Resolve non-technical and technical customer inquiries throughout the entire external customer lifecycle.
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Proven experience in a customer success or support role, ideally within a payments platform environment. As a member of the Oracle Payments Success organization, your focus is to deliver end-customer and industry level excellence throughout the Oracle Payments customer journey while serving as an advocate for customer needs, helping to shape the Oracle Payments product.
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Customer Success Manager – Oracle Payments. Overseeing the Oracle Payments/GIU relationship, you are responsible for augmenting industry and end-customer relationships and providing advice and assistance to internal Oracle teams on diverse customer situations and escalated issues.
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Manage and resolve escalated customer issues, ensuring a high level of customer satisfaction and retention. Previous account management and customer-focused experience. Resolve non-technical and technical customer inquiries throughout the entire external customer lifecycle.
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The Infrastructure Build Technical Project Manager will manage and support infrastructure design, build and deployment of the data center facilities. If you are ready to drive consistently great customer outcomes and accelerate the growth of our business, come join the Oracle Cloud Infrastructure (OCI) organization.
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Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. You will develop business insights and support through reporting and analytics and will drive continuous process improvement and simplification to remove obstacles and enable the team to succeed in the highly dynamic world of cloud computing.
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As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLOS Network, and the Internet.
$84,700 - $251,600ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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The Manager of Customer Support is responsible for the management of a team of Multi lingual Helpdesk Analysts providing support to Global customers for Oracle Food and Beverage.
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Oracle Cloud Infrastructure (OCI) Cluster Networking team is building an ultra-high performance network required to support AI workloads. Which includes being a United States Affirmative Action EmployerDisclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
$112,300 - $251,600 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago
customer support jobs Title: manager Company: Oracle
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