Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Michaels is committed to the full inclusion of all qualified individuals. Retail management experience preferred. Ability to remain standing for long periods of time. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Cross train in Custom Framing selling and production. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.

We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.

Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget. If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Plan and lead the execution of class and in-store events in accordance with Company programs. Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs.

Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! CO, CT, WA and RI only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI.

Assist with cash reconciliation and bank deposits. Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job. Maintain store recovery standards to deliver our Brand Promises.

At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. EEOC Know Your Rights Poster in Spanish.

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others.

We are here for all Team Members and all Makers to create, innovate and be better together. To review a comprehensive list of benefits, please visit Michaels Benefits. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results.

Assist with the onboarding of new Team Members. Acknowledge customers, help locate the product and provide solutions. Regular bending, lifting, carrying, reaching, and stretching. Manage and execute the shrink and safety programs.

Manage and execute shrink and safety programs. Michaels is an Equal Opportunity Employer. Ability to move throughout the store. Deliver friendly customer service. Serve as Manager on Duty (MOD) Store - MIDelray Beach, FL.