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Our growing team is looking for a Photonics Customer Support Engineer. Photonics Customer Support Engineer. The person in this role will be responsible for managing the end-to-end customer journey including being the primary point of contact, managing the flow of information, troubleshooting, and product specs, as well as providing technical support and conducting quality tests.
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As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. Assume ownership of any assigned support tickets, including all necessary follow up and customer call backs.
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Primary Function Customer Support Specialists assist customers with spare parts sales, automation equipment quoting, and acts as a customer representative within Lincoln Electric Automation, Columbus.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools. Minimum of 3 years of experience in customer support leadership, experience in SaaS a plus.
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UPMC Health Plan has an exciting opportunity for a Medicare Sales Support Representative in the Medicare & SNP Sales department This is a full-time opportunity working a variable set schedule 7 days per week between the hours of 8 am - 8 pm including evenings and weekends.
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Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Customer Service Center in Oak Harbor, WA. Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.
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Customer satisfaction, prompt and successful ticket resolution, and successful project completion are primary objectives of the IT Support Specialist. The IT Support Specialist is an L2+ technician who will provide both onsite and remote support to assigned clients and will assist with complex technical project execution.
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The Customer Care Specialist is required to be knowledgeable of core services and refers customers/visitors to Michigan Works! The Customer Care Specialist is a crucial player within Michigan Works.
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The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.
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A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
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As a Cloud Support Engineer, you will play a crucial role in designing, implementing, and supporting the operational aspects of the Cloud Program, covering Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.
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Microsoft Certified Desktop Support Technician. Maintain, troubleshoot, and install Windows desktops, Windows Server, Mac, Android, and IOS devices and provide network infrastructure support and troubleshooting.
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Bachelor's degree in business administration, communication, or a related field preferred, or 5 years of experience in project support/customer service. Provides customer service to internal organizations under the direction and in support of the directorate representative.
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We’re looking for a Support Coordinator to join our team and hit the ground running. As Support Coordinator, your role is built upon general accounting but you have the opportunity to be part of the heartbeat of our company; touching all departments and operations, ensuring revenues and expenses are correct for our team and for our customers.
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customer support jobs Title: support engineer senior customer Company: Metlife
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