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At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS. Make consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.
$15 an hourFull-timeRemoteExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Review, obtain, and/or confirm customer information as required by the Insurer and effectively schedule an appointment with the designated collision repair facility. Provide customers with general information on what to expect during the repair experience as to manage customer expectations.
$20.9 an hourFull-timeRemoteExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency. Establish long-term customer relationships by providing exceptional service and one-call resolution.
$15.5 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Team members are responsible for providing quality customer service as well as activation and technical support. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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Scripting for UCCE call routing and Call Handlers, Configure dialed number, call type, agents, agent teams, supervisors, and skill groups. Set up call routing rules, IVR (Interactive Voice Response) systems, and agent workflows.
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The Medicaid Operations Offices welcomes your interest in the PEAK Technical Call Center Agent position. Four years of call center customer service experience.
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ADDITIONAL KNOWLEDGE of Verint Call Recording, eGain Analytics and SPOK is a plus. Considerable knowledge or three (3) to five (5) years of hands-on experience administering Cisco Contact Center Enterprise.
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The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience. Exceptional Customer Service skills are essential for this position.
$16 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues. This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents. Outbound Call Center Representative - Insurance.
$12 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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In a Call Center Representative role at CHSI, will be responsible for providing assistance to patients on the telephone and at the front desk and processing all healthcare service payments.
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The Call Center Director manages all aspects of the Call Center and is the strategic and operational leader responsible for providing industry leading, enthusiastic and effective sales and customer service.
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Your mission is to be one of the best customer support advocates in the industry. Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools.
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This RBM Service Call Center is an integral part of the customer experience journey for our clients. We have the largest service center and the largest parts inventory in the state of Georgia.
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Develop Address Five9 issued raised by Call Center agent, Escalations agents, Internal Resources, partners and subscribers. Likewize is searching for a Product Operations Engineer to join our team at our global Headquarters in Southlake, TX. Likewize uses proprietary software hosted by Five9 to connect telephony calls into their call-center.
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call center agent jobs Title: customer care Company: Mci
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