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While prior contact center experience isnt required, experience in customer service, tech support, inside sales, or back-office support is a plus. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
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This is an entry-level position that offers on-the-job paid training. This position supports customer service, technical support, and customer sales interactions. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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