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Experience in customer service, tech support, inside sales, or back-office support is a plus. LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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Compensation is commensurate with experience and while prior contact center experience isnt required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
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Resolve customer inquiries, increasing customer satisfaction and driving sales growth. Recognize sales opportunity and apply sales skills to upgrade. We are looking for call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.
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This position supports customer service, technical support, and customer sales interactions. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TVs, trips, tickets, and even cars.
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