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Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
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Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs.
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Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
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Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
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Maximus is seeking an experienced Service Delivery Manager to oversee our Medicaid Provider Management System. This role will be the primary interface to the customer and will be responsible for overseeing the activities of a team of 5+ people.
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Healthcare experience a plus EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
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With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
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Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
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Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.
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Maximus is an Affirmative Action/Equal Opportunity Employer. This includes incident management, problem management, change management, and service level management. For more information, visit Essential Duties and Responsibilities: - Oversee daily operations including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing, and compliance.
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Deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
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Knowledge of budgeting, cost management, and financial planning to ensure that services stays within budget and aligns with financial goals. Lead a team of staff developing and maintaining a Medicaid Provider Management System.
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Delegate tasks, provide clear directions, and inspire collaboration and teamwork with the IT delivery team. We're proud of our connections to organizations dedicated to serving veterans and their families.
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Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance. While not required to be hands-on with technical work, must have a good understanding of IT systems, infrastructure, and emerging technologies to effectively communicate with technical and customer teams.
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MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
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helping people jobs Title: manager Company: Maximus
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