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The Client Support Specialist is a member of the Customer Service and Support team and provides IT software and hardware support. The Client Support Specialist will also be called on to support and assist with special technology requests, such as network printing, NAS access, Crashplan restores and enrolling devices with InTune and Jamf.
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Reporting to the Manager, IT Support the Technical Support Associate will respond to, troubleshoot, track, and resolve technical and procedural issues for both hardware and software for Metra's microcomputer end-users.
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Provide the very best customer service experience for all bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce.
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Established from part of the Caterpillar mining group, CB Mining has grown from 2 locations in Washington, PA to now 4 locations, with additions in Marion, IL and Tuscaloosa, AL, We provide customers with rebuild services, CST gearbox rebuilds, welding and fabrications services, service exchange units, custom made cabling solutions, life cycle services including oil sampling and vibration analysis, robust inventory support, compatibility services and underground technical support.
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International & Transport Aircraft (ITA) for Fixed Wing Aircraft has a requirement to fill a Direct Support Engineer (DSE) that has an apprentice-level understanding of Commercial Derivative Aircraft (CDA) in: Technical Logistical Programmatic.
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The Technical Support Specialist - Fleet Instrumentation and Controls provides electrical, mechanical, controls, and automation support for the deployed fleet of assets. Provides troubleshooting and technical support in person, via phone and/or electronically.
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The Customer Assurance Manager's primary role is to provide technical support to our customers' field technicians. In addition to phone support, job site visits with the dealer are required to assist with problem resolution.
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Manages employees performing technical or specialist activities within Product Support. The site manager provides the time critical operational interface with the local United States Air Force customer necessary to successfully plan and coordinate the real-time training requirements of F-15 aircrew in support of combat training.
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Experience as a customer service or customer support specialist within a SaaS company is a plus. You will be a technical support engineer (TSE) working closely with the engineering, product, and business teams, solving production-related issues.
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Work with manufacturers to develop relationships related to equipment maintenance, and servicing (technical support, securing return authorizations, completing repair functions required to resolve customer issues.
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Deliver 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices.
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Serve as the main technical resource for clients, providing guidance, support or training on best practices and optimal utilization of Anthology software and tools. Act as a liaison between clients and Anthology software support teams, facilitating communication and issue resolution as needed.
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In this role, you'll be providing technical end-user support to a variety of client environments assisting with user administration, Office 365 Application support, software & hardware support, remote connectivity, & network support.
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The Senior Computer User Support Specialist Provides technical assistance to computer users. Comprehensive knowledge of IT Technical Support. 6 years of experience in Computer User Support.
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The Technical Drilling Fluids Engineer reports to the Engineering Manager, and under minimal supervision, works independently to provide sales, business development, and technical engineering support and advice to drilling fluids engineers, account/sales managers, customers, and prospective customers, and provide technical expertise regarding all facets of AES's operations.
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technical support jobs Title: customer service representative Company: Mass Markets
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