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We are looking for a Technology Analyst to support the development and implementation of the ServiceNow IT Asset Management (Hardware Asset Management and Software Asset Management) capabilities within the ServiceNow Platform.
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Bachelors degree in Information Technology, Computer Science or a related field. Job Category Information Technology. Ability to design and execute asset management strategies that align with Marriott business objectives and industry best practices.
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Deep functional and technical knowledge of the ServiceNow ITAM modules (Hardware Asset Management and Software Asset Management) and Configuration Management Database (CMDB) ServiceNow Certified Implementation Specialist (CIS) – IT Asset Management Certification or equivalent.
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This role will report to the Sr. Manager for the ServiceNow IT Asset Management function and sit within the ServiceNow IT Asset Management and Configuration Management (CMDB) team.
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The Technology Analyst role is technical in nature and will work with the Director of the ServiceNow Platform, the ServiceNow Architect, the ServiceNow administrators, a team of engineers and technical analysts, and stakeholders of the platform.
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2+ years’ experience in systems administration and/or configuration management. Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, IP networks and networking infrastructure.
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HAM module and its capabilities for hardware tracking, inventory management, lifecycle management, reporting and analytics. SAM module and its capabilities for managing software entitlements, software lifecycle management, reporting and analytics.
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Product Model Management and Normalization. Position Type Management. Configure the ServiceNow HAM and SAM modules to align with Marriott Business requirements for ITAM and industry best practices.
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Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
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Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
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Marriott International is an equal opportunity employer. Support the exploration of new technologies, methodologies and processes that can enhance the efficiency and effectiveness of the teamwork in support of Marriott business requirements.
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The Chief Information Security Officer (CISO) is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate.
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5+ years of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM. Support data migration and integration activities in support of building out the ITAM function. Experience in integrating ServiceNow ITAM with other enterprise systems and third-party applications.
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Certified ServiceNow Administrator (or ability to obtain it in 90 days) Strong knowledge of ITIL processes and how they relate to ITAM (HAM/SAM) practices. Proven experience in implementing and managing ITAM solutions with a focus both Hardware and Software Assets.
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Understand trends and changes to ITAM modules and the impact to business processes and the platform. Data Migration & Data Integration: Develop and document data migration and Data Integration strategies and plans as required.
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information technology infrastructure management jobs Company: Marriott
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