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At least 3 years' experience in Customer Support or Technical Support - preferably customer facing roles in the AV&C Integration industry with emphasis on installed AV&C systems.
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For EOD support, must overlap with US clients’ EOD run hours typically from 6pm to 11pm US Central Time. Assume hands-on Center of Excellence (COE) duties for Openlink Endur and/or Findur throughout the engagement, including Business as Usual (BAU) support, static data maintenance, managing client’s custom code and interfaces, running End of Day (EOD) activities, performing minor enhancements, fixes, and configuration of the system, and liaising with ION’s Support Services team on core bugs or enhancements.
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Reporting to intY's Technical Operations Manager, The Technical Services Engineer will predominantly be responsible for providing consultative break-fix support service and will also support the wider team in a technical capacity around both pre-sales and go-to-market execution.
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The technical service representative provides support to both internal and external siding customers. Additionally, there is direct collaboration with the Product Management and Contractor Engagement teams on creating technical support documents.
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Provide expert support for users via various channels (walk-ins, calls, email, chat) to resolve technical issues, particularly in VDI environments, deployments, and scripting solutions. The primary responsibility of this position is to provide comprehensive support to employees and contractors, addressing technical issues from resolving PC and VDI challenges to deploying new hardware and developing automation scripts for Office 365 environments.
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Leading core Accounting areas including Performance Management (executive dashboards management reporting, planning, budgeting & forecasting, analytics & decision support); Record-to-Report (financial close, consolidation, financial reporting, Fixed Assets, Inventory, Payroll); Order-to-Cash (order entry, customer credit, invoicing, accounts receivable, collections); and, Procure-to-Pay (procurement, accounts payable, invoicing.
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Leveraging business intelligence tools to support the reporting and monitoring of performance metrics; and, Designing operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices.
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Prepare draft patent applications, draft responses to communications from the USPTO, assist in diligence matters (clearance studies and opinion work), and support technical aspects of litigation where needed.
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The Application Support Specialist will be responsible for working on site with the customer and assist with technical support for the Air Force manpower suite of web enabled database applications in the Pentagon enterprise environment.
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As a Senior Technical Manager in our stormwater team, you will play a pivotal role in guiding technical excellence, project management, and training while contributing to the success of our stormwater initiatives.
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We support our clients by addressing the challenges of achieving appropriate standards of control, efficient back office opportunities and support to the business through insight and challenge.
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Use data and insights to inform conclusions and support decision-making. Possessing a client service orientation such as building solid relationships with clients; approaching clients in an organized manner, demonstrating flexibility in prioritizing and completing tasks; and.
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Leading the design, build, migration, and testing of OneStream for multi-dimensional data models (dimensions, hierarchies, attributes); input template and report build; Data Integration and Extract Transform and Load (ETL) concepts; understanding of calcs (allocation, top-down spreading, currencies); and, workflow, data permissions and security.
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Leading the configuration of OneStream including but not limited to : Workflows, Data Sources, Transformation Rules, Business Rules and Calculations, Dashboards, Data Management Sequences, Cube / Master Data, System Security.
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Team Introduction We are looking for a highly-motivated Senior Technical Program Manager (TPM) to join our TikTok Monetization team to support that growth and help us empower creators, connect people, and explore possibilities by building the next-generation monetization platform together.
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technical support jobs Title: customer service representative Company: Lumen
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