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1 year of experience as department manager, service manager, or equivalent experience. Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation.
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Assist the Department Manager in organizing work, filling department staffing needs as authorized by storemanagement, and training and scheduling associates so that customers are consistently provided with promptcourteous service.
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Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;perform production and customer service functions; maximize store sales and profits safely and ethically inaccordance with policies and procedures.
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Provide Department Manager with input on department budgets, goals and results. Desired Grocery retail work experience and/or backup manager experience. Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise andsupplies, and insure proper accounting of product received and balance on hand in the Department Manager’sabsence.
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Assist store manager with developing action plans/communications to associates on Associate Insight survey results. Store manager/district manager or direct manager approval.
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Assist store manager in staffing, reducing turnover & increasing retention. Role model/demand a highest level of customer service & solve associate/customer issues/concerns. Assist with labor management & supply costs on a daily basis to meet customer service/financial targets.
Full-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives. Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety.
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Apply today to become part of our Kroger family! From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
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Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Manage total store operations in store manager's absence. Retail management experience & knowledge of all aspects of store operations.
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Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
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Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in.
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Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
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Minimum Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Retail or Customer Service experience. Create an outstanding customer experience through exceptional service.
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Must be able to oversee Shift Leader, Shift Lead, Store Manager, Customer Experience, Retail, Grocery. Encourage team members to deliver excellent customer service. Must be able to oversee Shift Leader, Shift Lead, Store Manager, Customer Experience, Retail, Grocery.
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Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager.
$23.15 - $27.15 an hourFull-timeExpandApply NowActive JobUpdated Today
service manager jobs Title: leader Company: Kroger
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