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Provide product safety, quality assurance and regulatory compliance leadership and strategic support for the Manufacturing division, Our Brands, Sourcing, Home Chef, Kroger s external manufacturers and other departments as needed.
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Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Apply today to become part of our Kroger family.
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Review/inspect products for quality and freshness and take appropriate action with those items. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
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Check product quality to ensure freshness. Grocery Clerk helps customers discover new items or products they inquire about. Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
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Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
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Report all safety risks or issues, and illegal activity, including robbery, theft or fraud. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
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Report product ordering/shipping discrepancies to the department manager. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Recommend grocery items to customers to ensure they get the products they want and need.
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Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
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Stay current with present, future, seasonal and special ads. Label, stock, and inventory department merchandise. Establish and maintain a safe and clean environment that encourages our customers to return.
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Adhere to all food safety regulations and guidelines. Create an outstanding customer experience through exceptional service. Minimum Position Qualifications: Customer Service skills Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Desired Previous Job Experience: Customer Service skills Retail experience.
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Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Review "sell by" dates and take appropriate action.
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Promote trust and respect among associates. Notify management of customer or employee accidents. Display a positive attitude. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
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Participate in quality assurance programs to ensure that pharmacy operations are in complete compliance with procedural, policy and regulatory requirements. Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements.
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Must be able to perform the essential functions of this position with or without reasonable accommodation.
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Must be able to perform the essential functions of this position with or without reasonable accommodation.
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quality assurance jobs Company: Kroger
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