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The Customer Service role is similar to Entry Level Customer Service, Contact Center Representative, Customer Service Representative and Customer Support Representative roles.
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We welcome those with experience in jobs such as Billing and Posting Clerk, Accounts Payable Clerk, and Bilingual Customer Service and others in the Accounting and Finance to apply. If so, please consider joining our customer service team in Smithfield, RI. This role requires a consistent balance of remote and on-site participation in our Smithfield office.
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The Customer Service role is similar to Entry Level Customer Service, Call Center Representative, Customer Service Representative and Customer Support Representative roles.
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While aspects of this role are similar to other roles you may have searched for (Entry Level Customer Service, Call Center Representative or Customer Service Representative), this role offers a comprehensive, supported and guided experience towards building a career at Fidelity.
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Provide outstanding customer service and communication via voice or digital channels. In this Customer Service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
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We welcome those with experience in jobs such as Bilingual Customer Service , Retail Sales Representative, and Residential Real Estate Agent and others in the Accounting and Finance to apply.
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Join a cohort of associates who are also beginning their career in Customer Service and during the first six months, spend time training to become a Financial Customer Associate. If so, please consider joining our customer service team.
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We welcome those with experience in jobs such as Accounts Payable Clerk, Bilingual Customer Service , and Retail Sales Representative and others in the Accounting and Finance to apply.
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In this phase, you will start with basic customer calls and progress to more sophisticated calls and/or digital channels (e.g. email, live chat, etc.) We assist companies and non-profit organizations in delivering benefits to their employees.
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This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). Career Coaching: A Career Coach will help you understand the array of career opportunities at Fidelity, identify a career path that fits your interests, passions, and strengths, and chart a course to help you grow.
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Experience in customer service, call center, or financial services preferred. Service varied customer needs, including balance inquiries, money movement, trading, and more. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity.
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Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls.
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We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction.
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You’ll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. Customer Relationship Advocate Career Development Experience.
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