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Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week.
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Part-time status requires availability that meets the needs of the store. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program.
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Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays.
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Stand during an entire shift (other than normal break time). Paid Time Off and Sick Time. The Team Member's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place.
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Proactively drives sales through product knowledge, suggestive selling, innovative merchandising and building strong customer relationships to the JOANN brand. Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs.
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JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.
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Assists with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service. JOANN is an Equal Employment Opportunity Employer. Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events.
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They are not allowed to work the cutting counter or use any energized machines such as operating a trash compactor, or freight elevator or operating electric shearing machines. Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
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The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand.
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The Key Holder will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business.
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The Key Holder will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.
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Minimum - 1+ years of supervisory experience in a customer centric environment. Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.
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Long-term disability and Company-paid Short-term disability. 401(k) Retirement Plan with an employer % match and Employee Stock Purchase Plan. Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
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Assists leadership in minimizing shrink in the store by ensuring policy and procedure compliance including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management. All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.
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Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency. May act as MOD to open/close store when no member of store management is present.
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Title: part time Company: Jo Ann Stores
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