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Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects. Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue.
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Leading the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency.
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Working in Contact-Center-as-a-Service and/or Conversational AI development, with a track record of delivering successful projects; and, Working closely with stakeholders across the organization to ensure that Contact Center and Conversational AI solutions are aligned with company goals and values, and meet regulatory requirements.
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Understanding or hands on experience with Lex, Nuance Mix, Dialog Flow, AWS and Google Cloud, R, Power BI, Tableau, Alteryx; Using natural language processing (NLP), machine learning (ML), Generative AI, and other relevant AI technologies and platforms.
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Analyzing Conversational (Chats, Emails, Messages and Calls) data, and the use of this data to build Natural Language (NLP) modeling pipelines for intent classification, training & deploying conversational AI systems, IVR, virtual assistants, chatbots etc.
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Using chatbot development frameworks, such as RASA or Microsoft Bot Framework; Applying experience with cloud platforms, such as AWS, Google Cloud, or Microsoft Azure; Understanding or experience with conversational AI platforms, such as Google Dialogflow, Amazon Lex, IBM Watson, Microsoft Azure hyper-scalers.
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Bellevue Utilities is looking for a talented Sr. Engineer to join our collaborative team for design and project management of the drinking water, wastewater, and storm and surface water Capital Improvement Program (CIP) projects.
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Understanding of Large Language Models such as Bard and/or OpenAI and NLG solutions; Linguistics, Computer and Information Science, Engineering. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology.
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You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Understanding of data privacy and security regulations and best practices.
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We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Building machine learning models and systems, interpret their output, and communicate their results to internal/client teams and how those outcomes realize business value.
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Relational storage (SQL), Non-relational storage (NoSQL), RASA bot framework, LUIS, Azure; Developing AI solutions for multilingual audiences; To help us achieve this we have the PwC Professional; our global leadership development framework.
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Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency. If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.
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Challenges surrounding water scarcity, drought resiliency, groundwater depletion, saltwater intrusion, brackish groundwater treatment, brine stream management, desalination, climate variability, sea level rise, complex water rights, and evolving regulations are driving innovative water resource projects across the country.
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As a solutions provider, we help our customers make critical decisions about soil variability, nutrient and water availability, seed selection and pest management. Serves as a point of contact for proprietary products and branch managers to ensure branch fertilizer and seed treatment invoicing is accurate.
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Expert understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems.
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drinking water contact center jobs Company: Idexx
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