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ASM's in Training will learn the following tactics to support this key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales.
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General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store's in-stock position, and maintaining an appealing and organized store. Excels in Customer Service: Creates customer focused environment; provides excellent service.
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With a career at The Home Depot, you can be yourself and also be part of something bigger. ASM's in Training will learn how to work with key partners (Store Managers, Field Merchandising, MET Teams) to plan merchandise placement and signing.
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Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager.
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Merchandising Execution Associates: All Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience.
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Day Team Merchandising Execution Associates (MEAs) spend approximately 80% of their time conducting general bay service or maintenance, ensuring that the products are stocked and properly merchandised to provide the customer the best possible shopping experience.
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MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.
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Overnight travel positions typically service a multi-store, weekly rotation within a 30-mile radius. MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment.
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Night Team Merchandising Execution Associate(MEAs)spend approximately 80% of their time executing specific projects that introduce new items and conducting category resets to enhance the customer experience.
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Night MEAs may be on a traveling team typically service multiple stores typically within a 30-mile radius. MEAs work in teams, with on-site supervision and provide service to multiple departments in the store.
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Their focus is on general bay service, projects and product resets while always keeping safety, accuracy and efficiency at the forefront. Typically, 20% of their time is spent executing special projects designed to improve how products are displayed to the customer and to our suppliers needs.
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Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations. Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.
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Business Analysis and Merchandise Planning Initiatives to include driving department profitability through analysis of sales trends. ASM's in Training will also learn the performance management process, to include semi-annual review of associate performance and how to execute the associate disciplinary process when necessary.
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At a high level, ASM's in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. ASM's in Training should develop a command of store standard operating procedures (SOP's.
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ASM's in Training will report to a Store Manager. Operations Management to include supervision of front end processes involving sales and return transactions, as well as special services and lot support.
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customer service jobs Title: merchandising Company: Home Depot
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