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The Airport Operations Manager helps to provide overall leadership to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations.
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The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
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The Airport Operations Manager may lead a brand or a function and all brands, depending on the size of the location. Responsible for daily operations, fleet availability, and revenue generation for his or her assigned function.
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1-3 Years prior experience of customer service or operations, according to specific job duties. The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
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The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. At Hertz, we champion and celebrate a culture of diversity and inclusion.
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Manages the airport and assigned locations/geographic areas when the General Manager is not present. Experience in car rental, hospitality, or tourism a plus. Actively engages in effective communication plans focused on building employee engagement in order to achieve business results.
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Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes. We take affirmative steps to promote employment and advancement opportunities.
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Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Individuals are encouraged to apply for positions because of the characteristics that make them unique.
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Customer service aptitude - Ability to address and resolve customer service issues. Conducts performance evaluations that are timely and constructive, where applicable. Remains current on all administrative duties according to company policy.
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The Airport Senior Operations Manager is primarily responsible in assisting the Airport (Assistant) General Manager in the successful delivery and oversight of the Hertz product to internal and external customers.
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The Airport Senior Operations Manager may lead a brand strategy at a particular location, or lead all functions and all brands, depending on the size of the location. Schedules and supervises the management team as well as the non-exempt frontline employees at the site – a responsibility that may be delegated, but remains the ultimate responsibility of the Senior Operations Manager or the Assistant General Manager, depending on size of location.
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The Airport Senior Operations Manager directs the process and activities of multiple Operations Managers and assists the General Manager and/or the Assistant General Manager in overseeing an airport location within the Operations Division to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
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The Operations Manager oversees fleet availability and revenue generation. 40% off any standard Hertz Rental. Perks & Discounts –Theme Park Tickets, Gym Discounts & more. This includes responsibility for overall operating performance, customer satisfaction, positing employee culture, safety, and service, budget, and vendor relations.
$2,500 - $5,000 a monthExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assists the Airport (Assistant) General Manager for the delivery of profit for the airport location. 1-3 Years prior experience as a Manager. This position helps to provide overall leadership to exempt and non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations.
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Senior Operations Manager. The Hertz Corporation. Responsible for building, managing and developing talent effectively within the Organization in order to foster a high performing culture and holds all location management accountable for the effective management of their teams.
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operations job Title: operations manager Company: Hertz
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