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oBasic understanding of Avaya CM & Aura Messaging 6.
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IT Support (DSS) Engineer
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Deskside Support Technician
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Directs and coordinates activities of LTS (Local Technical Support) staff engaged in computer operations/End user Support/Hands and Feet support by performing the following duties personally or through subordinates.
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Good in Data Analysis & Reporting using MS Office and ITSM tools
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HCL Desktop Technician JD (DSS) Houston, TX
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Trouble shooting Backup and Restore related problems and Server Monitoring.
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Trouble shooting Backup and Restore related problems and Server Monitoring.
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Information Technology Generalist performs overall information systems planning, implementation, and administrative procedures in a variety of IT functional areas.
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This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution.
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Provide comprehensive technical support services to the Client s onsite personnel, customers andservice providers.
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Skills- SAP FICO and FSCM
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Job Title: Tech Lounge / Deskside specialist. Diagnose and resolve IT issues onsite or remote for customers with appointments or walk-ins at the Tech Lounge. Provide customers with training and advice on Deutsche Bank related technologies and updates during service visits.
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Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
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Deskside Support Specialist IT Job Mission The Support Specialist IT provides support to the Customers End-users in using their IT equipment, applications and services, and contributes to maintaining and operating our End User Services (EUS) Onsite deliveries as per agreed Service Levels.
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Title: specialist Company: Hcl Technologies
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