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Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets. Job Title: Customer Service Leader.
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Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs.
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Frequently, perform service desk/kiosk and if trained, bookkeeper functions. Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets.
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Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience. Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packetPhysical Requirements.
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Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet.
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Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
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Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
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Store Code: Store 08397 Customer Service (7249289) Effective communication and customer service skills. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
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Store 08291 Customer Service (7244927) Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
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Store Code: Store 08005 Customer Service (7240035) Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
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Store Code: Store 08449 Customer Service (7250646) Frequently, perform cashier and/or bagging functions. Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
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Store Code: Store 08391 Customer Service (7248937) Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
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Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times. Observe security standards by staying alert and being aware of customers’ actions and behavior.
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Store Code: Store 08367 Customer Service (7247902) Work in and out of inclement weather when necessary. Perform repetitive hand and arm motions while standing/walking the majority of the shift.
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Provide recognition of accomplishments and offer constructive counseling when necessary. Keep work area free from debris and safety hazards. Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
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Title: service leader Company: Hannaford
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