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Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
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Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
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Let us know you're interested in a future opportunity by joining our Talent Community on jobs. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
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Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Determines the most cost effective shipping method for customer orders. May pull inventory and prepare order for shipment to customer.
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Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. May handle customer returns. Partners with Account Representatives to ensure customer satisfaction.
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Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
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The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.
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Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems. Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
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GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
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This role provides guidance and advice to less experienced Customer Service Representatives. May be responsible for quality and/or safety in the branch. This role has in-depth knowledge of the company's products and services.
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The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
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COMPANY INFORMATION:Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
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Reliability, organization, and attention to detail required. genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
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Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.
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If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
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walk in jobs Title: customer service representative Company: Genuine Parts Company
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