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Provide patient scheduling and registration support as needed to maintain staffing levels necessary for an excellent patient experience. Provide leadership and effective administration of support services for the Patient Experience team.
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Reporting directly to the Vice President, Oncology Services, CINJ with a dotted line to the Assistant Vice President, Nursing Excellence, RWJUH and in partnership with the Chief of Oncologic Quality for CINJ, the Director of Patient Experience leads efforts at the Rutgers Cancer Institute of New Jersey transforming culture through the development and execution of programs, methods, and initiatives to enhance and propel the patient and family experience.
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The Director oversees the Patient Experience Department, which includes a patient advocacy program, manages, and responds to patient grievance and complaints. This individual should be able to educate and coach staff and team members on; Press Ganey data relative to Patient Experience, including internal (CG-CAHPS) and CMS (HCAHPS) public reporting programs organizational rounding trends and outcomes, and leads the department in its responsibility for the strategic development, planning and oversight of the patient experience functions and all related programs, strategies, initiatives, policies and procedures.
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Full Time Role - 40 Hours a Week 6:15 - 6:45 Works 3/12 shifts a week Rotating Holidays and Works Every Other Weekend Requires Direct Patient Interaction Overview Missouri Baptist Medical Center, an acute care hospital in St. Louis County, offers a full continuum of medical and surgical services, including heart care, cancer, women and infants, breast health, gastrointestinal, orthopedic, stroke, therapy, wound and pain management services.
$15 - $19.11 an hour depends on experienceFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Minimum 2 (TWO) years experience in a front line capacity (medical or non-medical), in the area of customer service, receptionist, administrative assistant, personal assistant. Experience in cosmetic/plastic surgery office.
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The Patient Experience Manager will have strong collaboration with all departments to ensure a patient-centric approach, monitors patient feedback, and continuously improves processes to enhance the overall patient experience.
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Assists in developing and implementing patient and family-centered care and patient experience best practice strategies and culture. Focuses on patient experience and the implementation of strategies to increase patient satisfaction and improve Patient and Family Centered Care.
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Keywords: Medical scheduler, Medical receptionist, medical office, admin assistant, medical assistant, care coordinator, navigator, appointment scheduler, patient service representative, secretary.
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Job Requirements Education Required: High School diploma or equivalent Experience Previous experience as EMT, PCA, or healthcare student in nursing, physician assistant, or pre-med or equivalent training including medical terminology, anatomy and physiology, and computer skills preferred.
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Previous experience working with an electronic medical record (EMR) and practice management system. NWHSU is seeking a motivated and passionate individual to join our clinic team as a Patient Services Coordinator.
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Supervisory experience is highly desirable·Experience with/Certifications in Predictive maintenance technologies (Vib, IR, UL, MCA/MCSA, Oil Analysis, NDT) is preferred·CMRP (Certified Maintenance & Reliability Professional) or CRL(Certified Reliability Leader) Certifications preferred·Certification in Lean Six Sigma ideal.
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This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI Working independently, this team member will consistently meet or exceed quality standards and serve as mentor for lesser skilled employees.
$15 - $23.88 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Work Experience: Recent experience as a nurse aide, phlebotomist, or EKG technician preferred. Performs a wide variety of patient care and environmental functions on the patient care unit Participates in team activities and quality improvement programs.
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PSR/Medical Receptionist– Front Desk, Front Office, Clerical, Patient Service, Patient Representative, Administrative, Receptionist, Clinic Receptionist, Customer Service, Admitting, Patient Service Representative, Patient Access Representative, Teller,No experience, medical office, health care, healthcare, administrative assistant, $15, M-F, 8-5, Days, no holidays, no weekends, PTO, Benefits, ESB, 401k, specialty, account, coordinator, surgery.
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Role: The Patient Care Navigator (PCN) works with the patient’s primary care and behavioral health team to address the complex non-medical needs that can negatively affect a person’s health and well-being.
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patient experience jobs Title: assistant Company: Geisinger
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