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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are responsible for handling service requests and customer complaints.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys with our storage units.
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1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred. - Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
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Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. - Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements.
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The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. - Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner.
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Resolves customer inquiries and complaints fairly and effectively. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
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Recommends and implements programs to support customer needs. - Quickly adaptable to changing priorities and customer needs. - Ability to deal with customer frustrations while still maintaining that positive attitude.
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Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. As a service to its independent franchisees, Mr. Appliance LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
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We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! Mr. Appliance LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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Mr. Appliance® of Howard County is looking for a qualified Customer Service Representative to join our team. You would be responsible for handling service requests and customer complaints.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul's exceptional service, ensuring customers get all the help they need on their journeys.
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Ideally, you are driven to provide the highest level of customer service and satisfaction and ability to effectively manage a variety of situations on a day-to-day basis. Complete work orders, return customer calls and respond to customer complaints.
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As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Title: customer service representative Company: Gallagher Asphalt
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