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Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and. Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, - Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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FT Customer Support Representative - Work From Home[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies.
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Experience with Risk Management Framework, vulnerability assessments, Information Assurance Vulnerability Alerts (IAVA) reporting, and cybersecurity problem resolution. · Excellent analytical and problem-solving skills, with the ability to assess complex security issues and develop effective solutions.
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Problem-solving and relationship-building with leading clients, many of which are major consumer-facing brands and technology companies (Amazon, Meta, Square, Paramount Pictures) Ability to bring a consultant mindset to your client interactions, with critical thinking, problem-solving and ongoing support.
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Run priority incident retrospectives, produce detailed Incident Management reports, including Root Cause Analysis via the Problem Management process. The IT Incident & Problem Associate Role is responsible for the ownership and oversight of the Incident and Problem Management processes.
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Take responsibility for governing the incident management, problem management, and post-incident review processes end-to-end, collaborating with Service Management peers, Site Reliability Engineering (SRE), business and technology teams, and external vendors to ensure all KPIs are met and a high standard of management and reporting is consistently achieved.
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Technical/Functional Skills Service Catalog, Service Portal, Incident Management, Change Management, Problem Management, ITSM, Configuration Management (CMDB), Client Scripts, Catalog Client Scripts, UI Scripts, and UI Policies, Data Sources, Import Sets, and Transform maps.
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Documented training/experience in areas of CBT, DBT, family therapy, parent management training, and/or Collaborative Problem Solving. License, Certification, Registration Current unrestricted Oregon AND Washington LCSW, LMFT, LPC, LMHC, PsyD or PhD license required.
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O Working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management, etc. The Software Developer Authentication (Remote) will be responsible for supporting the design, development, maintenance, administration, and continuous improvement of enterprise Service Management solutions in ServiceNow. The successful candidate will collaborate with the existing internal ServiceNow team (and customers) following industry standards with day-to-day activities and development projects.
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BS degree with 8 years experience Fluent in SystemVerilog including SVA Recent experience with UVM Familiarity with at least one major industry simulator (Questasim, Xcelium, VCS) Firm grasp of constrained-random and coverage-driven verification Practice using Python, Perl, Bash or other scripting languages Ability to work in a Linux environment Strong analysis and problem-solving skills Active Top Secret clearance is required Ability to work on-site in Cambridge is required.
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Assistant Director of Problem-Based Learning (PBL) - COM. Serve as Problem Based Learning PBL facilitator; We look forward to your personal contribution to LECOM’s mission of excellence in education, research, clinical care, and community service.
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Plant Health Care is responsible for selecting the most appropriate product or treatment for each problem. A desire to grow, craves opportunity, loves problem solving and process improvement.
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Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies.
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Examples of audit subject matter includes configuration management, incident and problem management, IT asset management, IT change management, service continuity management, IT vendor management, Operating Systems, SQL and Oracle Databases, Network devices (firewalls, routers, etc.
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As a testament to Lugg's commitment to customer satisfaction, the company has partnered with thousands of retailers such as IKEA, Restoration Hardware, HomeGoods, Best Buy, Lowes, and many more to provide same-day delivery.
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problem job Title: service tech Company: Full Potential Solutions
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