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Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain.
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PT Customer Service Leader. Our team is supporting the supply chain network evolution to become a fully integrated self-distribution model of the future, serving leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.
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To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
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PRIMARY PURPOSETo provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager.
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Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner. Performs the task of the customer lead as needed to ensure service standards are maintained.
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Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through.
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Effective communication and customer service skills. Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
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Ability to perform the technical requirements of cashier and service center. Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
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Report any register malfunction to the Customer Service Manager or MOD. Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
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Maintain alertness and calls for assistance when needed to service customers per service standards. Observe and correct all unsafe conditions that could cause associate or customer accidents.
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PRIMARY PURPOSEProvide quality customer service within the Deli Bakery Department. Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
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Provide quality customer service within the Deli Bakery Department. Excellent interpersonal, organizational, communication and customer service skills. Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
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