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Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Complete all product specialist certification courses. Process customers at check-out using the point of sale (POS) system. Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service.
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Collaborate with Director of Fleet Services to ensure vendor compliance with company’s goals and standards. Independently manage, triage, dispatch and seek resolution on emergency services calls and daily transactions, including estimate review and approval, to ensure quality and prompt service is delivered to our stores and distribution centers.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Monitor key performance indicators for assigned professional customers, and meet or exceed financial performance to plan by working with the Chief Executive Merchant and Regional Pro Services Manager.
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This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
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Plan prospect visits with appropriate operations personnel, such as the Regional Pro Service Manager or Chief Executive Merchant. Solicit orders and process approved services to achieve sales goals.
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Direct and assist the processing of merchandise to the showroom floor. Complete the Industrial Truck (forklift) proficiency testing and certification. 1 paid personal holiday of associate's choice and Volunteer Time Off program.
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Meet regularly with new clients to assess level of satisfaction with services and to develop a list of strong referrals. Prospect continuously for new clients through a variety of techniques, including telephone solicitation, in-store sales and occasional outside sales.
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This position is responsible for providing leadership of the Pro business within a designated sales territory by driving sales growth and profitability using appropriate marketing and sales methodologies and building account relationships.
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Follow-up on referrals and self-generated leads to identify buyer influences and any timing issues, monitor prospects' contract calendars, prepare reports on status of leads and other reports as required.
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Develop pricing and business development strategies in collaboration with and under the direction of company and/or location management. Participate in trade associations, trade shows and assists in other promotional efforts.
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Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. Must have a valid driver's license and proof of automobile insurance.
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Three years of outside sales experience (Retail industry preferred) Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Monday - Friday 7:00 AM - 7:00 PM. Ability to be an effective team member and handle project assignments responsibly.
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Enhance and maintain business development skills through participating in a variety of training programs as assigned. Maintain current list of all prospects in electronic database as specified by company.
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The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing. Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail.
ExpandApply NowActive JobUpdated 5 days ago
Title: services manager Company: Floor Decor
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