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Serve as the User Support Service Delivery Manager responsible for the delivery of end user services and support /incident activities for three teams: Desktop, Imaging, and Release & deployment (Mi crosoft Customer Engagement Methodology ( MCEM ) , Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune.
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We are seeking a dynamic Computer User Support Specialist who will be the cornerstone of our technical support team, ensuring seamless operations for end-users encountering computer system, software, and hardware challenges.
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You possess technical expertise in end-user computing technologies, including desktop operating systems (Windows and MacOS), Office productivity applications, Virtual Desktop Infrastructures, application virtualization, software distribution, endpoint management, and endpoint security.
$87,497 - $109,372 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
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Author and maintain technical documentation on system support models, common issues and solutions, as well as self-service documentation for end users to reference in the IT User Knowledge Base.
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Provide MS SQL Server, Oracle, and MySQL Database management support services to include both end-user support activities and technical database support activities, such as troubleshooting and configuration.
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Participate in end user on-boarding meetings to help explain the Complete Care program and show clients how to interact with our Service Desk. Walk users through the Complete Care end user guide and ensure the client understands the process while emphasizing our commitment to excellent customer service.
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End-user security/protection application support (virus/malware removal, hard-drive back-up, hard-drive encryption configuration, etc.) Windows 10, intune, active directory, azure, sccm, Troubleshooting, Support, Technical support, customer service, onboarding, office 365, Windows 11, Help desk, Help desk support, autopilot, desktop support.
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Ensures the daily operation and long-term health of the end user device ecosystem including but not limited to device management tools such as Jamf, MECM and Microsoft InTune. Ensures health and security of over 3000 end user devices with various operating systems such as Microsoft Windows, macOS, iOS, and Android devices.
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Manages a team that delivers systems analysis and production support to include: analysis of advanced feature and product defect (Level 2/Level 3) support and resolution for production systems including but not limited to Great Plains, OnBase, eGain, Data Warehouse, Dynamics CRM, Salesforce, Boomi, SharePoint, Global and PAD. Level 2 support includes coordination of IT and business user resources for prompt escalation and resolution of production system defects.
$111,000 - $163,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Utilizing Microsoft Office and or Visio document any network changes and procedures as necessary. LMS (LAN Management Solution), Cisco IOS, Microsoft Office, Visio, Secure CRT, SRS, Remedy, ESMS, ISS.
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Designed and configured Cisco UCCE (including PCCE), Cisco UCCX, ICM (IVR), and IPCC systems for end user applications. Developed Infrastructure Plan for Voice Over Internet Protocol (VOIP) Network, creating comprehensive Load Balancing (F-5 and others) and Capacity Management standards.
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End-user support of TeamCenter PLM software including, but not limited to TcU, Multi-CAD Data Management, Integrations, ProductData/Change Management/Document Management, Account Management, and Workflows in production environments.
$62,200 - $93,400 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provision collaboration and network services within Cisco Call Manager, Cisco Unity, Cisco IM/Presence/MRA, Cisco Emergency Responder, Office 365 and Microsoft Teams. Office(s): Atlanta, GA, Baltimore, MD, Boston, MA, Charleston, SC, Charlotte, NC, Columbia, SC, Greensboro, NC, Greenville, SC, Houston, TX, Raleigh, NC, RTP, NC, Tysons Corner, VA, Washington, DC, Winston-Salem, NC.
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ActioNet has an immediate opportunity for a Help Desk/End User Support Manager e ligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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network support microsoft office end user jobs Title: technician Company: First Premier Bank Premier Bankcard
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