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Serve as Bridgewater Interiors contact for all activities related to Continuous Improvement, customer plant visits and quality planning and analysis. Support containment, corrective and preventive activities as per required by the customer or JCI BWI operation.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul's exceptional service, ensuring customers get all the help they need on their journeys.
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Ownership of high-profile customer orders and samples including order entry, order status, document creation, order release tracking through order validations, suspicious order monitoring, IDOC error resolution, shipment tracking, sales recognition, document management, and reporting for various order types: EDI, fax, email, phone, for RX, OTC, and control drugs, serialized products, and clinical trials.
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The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager.
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PHYSICAL DEMANDS: This work requires some physical exertion such as hooking up trailers to customer vehicles, lifting/carrying propane tanks and moving supplies, climbing into and reaching into U-Haul trucks, and long periods of standing and walking while helping customers at the counter and in the showroom.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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You will provide exceptional customer service in your interactions with all Bricksters through tickets, email, and slack pings. Experience supporting customer IT needs within a global team supporting multiple regions and time zones.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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You will respond to customer inquiries on purchase order status, delivery schedule, claims and returns. Coordinate with Outside Sales & Data Analyst on customer account and pricing updates.
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U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. Drive a forklift (certification offered through U-Haul upon employment) Fill propane (certification offered through U-Haul upon employment.
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In addition, we offer a $300 cash bonus , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. You can start today and get paid today.
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U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
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Customer Service Representative Minimum Qualifications:Valid driver’s license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals.
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