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Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs.
$25.05 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes.
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Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures. Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services.
$25.05 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook. Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures.
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For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook. Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates.
$20.8 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
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Demonstrates consultative behaviors in a retail environment to understand each customer s individualized need. Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability.
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Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position.
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FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Supports FedEx Office Quality initiatives.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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For new hires, must meet all FedEx Office employment qualifications in force at time of hiring. The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
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Coordinates pick-up and delivery of customer orders. Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management.
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Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
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Looks for opportunities to improve knowledge and skills within the retail Store. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
$18.65 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Maintains a safe, clean and orderly retail Store. Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
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With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers.
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retail job Title: customer service Company: Fedex Office
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