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From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Create an outstanding customer experience through exceptional service. Customer Service skills. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Customer Service Advisor. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper). Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers.
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Customer Service; Store Operations. Grocery Store Clerk Multiple Departments. Our primary focus is to create an outstanding customer experience through exceptional service.
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Identify when customer interaction requires assistance from management. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
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Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car. Clean spills, collect and pick up trash inside store and parking lot. Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
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Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Clean all areas inside and outside of store.
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Inform customers of grocery specials. Return merchandise to store shelves. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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Engage in continuous training and education in all areas of the Pick-n-Pull business. Promote the Pick-n-Pull Safety Culture. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
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Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
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grocery store customer service jobs Title: manager store Company: Family Dollar
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