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The role of Customer Service Associate may include nights, weekends, and holidays. The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales and profitability objectives.
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Additionally, Customer Service Associates make sure all shift tasks are completed and assist in maintaining the Enmarket cleanliness and customer service standards at their location.
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The Customer Service Associate serves our customer's needs by being well trained, friendly, and responsive while following company procedures and policies. Customer Service Associates help to serve our customer needs and requirements, resulting in satisfied, repeat customers.
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Must have a customer-centric, friendly, service attitude. They greet and thank our customers on each visit and service our customers in a fast and friendly manner. Employment with Enmarket is at will and constrained by the laws of the state wherein the employee performs the service for the company.
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And sell merchandise and keep the kiosk/store/station/lot clean. Ensure the store is clean and fully stocked to provide an outstanding guest experience. Hiring is contingent upon eligibility to work in the U.S.
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Address and mitigate customer concerns with a sense of urgency and involve managers as needed. Clean inside and outside of store. Efficiently complete customer transactions at the cash register or self-checkout stations and suggest products.
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Adhere to all Enmarket, federal, state, and local safety-related regulations, including food safety regulations. Enmarket is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.
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Enmarket prohibits discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status. Clean food preparation areas and equipment to Enmarket standards.
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