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About you: Preferred customer success or account management experience, ideally in the fintech space. Acting as the owner and main point of contact for our customers, monitoring customer accounts to identify areas for improvement, proactively addressing any issues or concerns, and acting as a point of escalation for customer issues to ensure timely resolution.
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The Customer Success Manager (CSM) is at the center of our mission statement to make every customer a reference and success. PREFERRED EDUCATION AND EXPERIENCE Corporate Performance Management (CPM) experience preferred (either as a Customer Success Manager, Account Manager, Consultant or Pre-Sales.
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The Customer Success Digital Analyst has a thorough understanding of customer-specific digital media workflows that will be used to identify operational efficiencies, improve processes, support inquiries and troubleshoot issues pertaining to the Mediaocean digital suite of products & services.
$80,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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We are seeking a Senior Customer Success Manager who is a strategic thinker and passionate about customer success. Customer Satisfaction and Retention: Consistently achieve or exceed NPS targets for EU clients by ensuring a high level of customer satisfaction.
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As a Client Success Manager at Lyon, you will be working closely with our clients to provide strategic guidance and to expand the dialogue beyond infrastructure and support in line with the expanding portfolio of consultancy and business application services offered by LYON.
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The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention and strong adoption of our products allowing FieldRoutes to support clients in attaining their objectives using our solutions while driving revenue growth.
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The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.
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The manager will manage relationships with servicing partners, analyze customer inquiries, and be the main point of contact to our business partners across the organization. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules.
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As the Senior Customer Success Engineer you will play a critical role in building and sustaining customer relationships while driving the adoption and success of the Longbow platform advancing Veracode in the application security posture management space.
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Job Duties The primary purpose of the position is to provide administrative and managerial leadership to the Campus Recreation and Wellness Customer Service operation through oversight of the customer service desks and recreation management software.
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The vice chancellor serves as the senior officer responsible for enrollment management, student success, student affairs, international affairs, and their related strategic initiatives, reporting directly to the chancellor with a dotted line to the provost and executive vice chancellor and serving as an active member of the chancellor's cabinet.
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Requirements You have a minimum of 3-5 years of client management experience within the e-commerce or digital marketing sector, with proven success managing clients across SEO, paid, and owned media experiences.
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The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams’ efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products.
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Knowledge of and interest in the Scholarship of Teaching and Learning Graduate course work in college success, counseling and advising, developmental studies, or educational theories and practices.
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The Role: As the Customer Success Coordinator at Bill Good Marketing, you are the front line of our Success Coaching department, ensuring our clients receive the exceptional service they’ve come to expect.
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Title: of customer success Company: Dome Recruitment Group
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