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Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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Engage in continuous training and education in all areas of the Pick-n-Pull business. Essential Functions: Promote the Pick-n-Pull Safety Culture. Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Promote the Pick-n-Pull Safety Culture. Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. The CSA will promote sales and service to customers. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
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Identify when customer interaction requires assistance from management. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
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An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
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Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. Radius Recycling participates in e-verify for all U.S. new hires. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals.
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Exposure to occasional noisy conditions and machinery operation. All new hires must review and sign an Arbitration Agreement. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
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Customer Service Advisor. An offer of U.S. employment by Schnitzer Steel Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
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As an Equal Opportunity Employer, Schnitzer Steel Industries, Inc. does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
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The b-Helpful Supervisor (BHS) leads colleagues and functions at our b-Helpful service center, with a focus on elevating the customer experience with quick, seamless, and efficient service in Buy Online Pick-up in Store (BOPS) orders, Curbside Pickup, and Gift Wrap, along with return processing and general service needs at the main b-Helpful desk.
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The BHS develops and elevates the b-Helpful colleagues, ensures coverage in line with velocity, drives BOPS and Curbside fill in line with our Ready-On-Time promise, ensures we deliver an outstanding Gift Wrap product, and sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at b-Helpful.
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customer service associate pick up jobs Title: associate Company: Dhl Express
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