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Work with payer and channel Customer Account Managers in educating and resolving reimbursement issues with SP (Specialty Pharmacy) accounts, and attend customer account calls with payer and channel CAMs as needed to present reimbursement information on CSL therapies and answer any questions the accounts may have.
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Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience.
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Collaborate with quality to ensure center complies with company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. Responsible for overall center quality compliance by ensuring the business is inspection ready at all times and meetings with QA to include but not limited to regulatory and customer requirements to ensure the purity and efficacy of the plasma and the safety of donors and employees.
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For more information on CSL Plasma benefits visit. About CSL Plasma. CSL Plasma is one of the world's largest collectors of human plasma. Learn more about CSL Plasma.
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Minimum of 18 months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience. Do work that matters at CSL Plasma.
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Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
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Alerts Group Leader or Supervisor of donor flow issues. CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law.
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This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.
$16.9 - $21.95 an hourPart-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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6 Alerts Group Leader or Supervisor of donor flow issues. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature.
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Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma! For more information on CSL Plasma benefits visit About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma.
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CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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Meet with QA to include regulatory and customer requirements to ensure the purity and efficacy of the plasma and the safety of donors and employees. Meet with QA to include regulatory and customer requirements to ensure the purity and efficacy of the plasma and the safety of donors and employees.
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Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
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Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
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Responsible for preparing the donor, donor area and equipment for the pheresis process. Learn more about Diversity & Inclusion at CSL. Maintains confidentiality of all personnel, donor and center information.
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customer job Company: Csl Plasma
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