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Cross train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc.
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Ability to perform all aspects of front office operations. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system.
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At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications.
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Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility.
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Maintain inventory of office supplies and printed forms. Review clinician transcriptions and enter applicable charges via internal charge entry system. Assist Center Operations Director or other leader in managing daily administrative functions.
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Concentra is an Equal Opportunity Employer, including disability/veterans Need help finding the right job? Concentra is an Equal Opportunity Employer, including disability/veterans Need help finding the right job.
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Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD) and Staff Therapists, allowing them to focus on providing excellent patient care.
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Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms. Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group.
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Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership. Use employer reporting tool to scan and distribute employer results and paperwork.
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File paperwork, medical records, and correspondence. The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
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