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The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints.
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Team members are responsible for providing quality customer service as well as activation and technical support. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. Customer Service Representative Minimum Qualifications:Valid driver’s license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals.
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Drive a forklift (certification offered through U-Haul upon employment) Fill propane (certification offered through U-Haul upon employment) In addition, we offer a $300 cash bonus , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
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You can start today and get paid today! U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
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U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. Assist customers inside and outside a U-Haul center with U-Haul products and services.
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Fill propane (certification offered through U-Haul upon employment)Drive a forklift (certification offered through U-Haul upon employment)Other duties as assignedParticipate in ongoing continuous U-Haul education through U-Haul University.
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1-2 years prior FBO working experience or a customer-service related field experience (e.g. hospitality) preferred. - Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
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Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of Disciplines. - Assists crew members with arrangements for hotels, ground transportation, catering, linens, and other vendor service requirements.
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The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. - Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints in a warm, friendly, and respectful manner.
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Resolves customer inquiries and complaints fairly and effectively. - Recommends and implements programs to support customer needs. - Quickly adaptable to changing priorities and customer needs.
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Ability to deal with customer frustrations while still maintaining that positive attitude. - Has a sense of urgency for customer requests. Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network.
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