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The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
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The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team.
Part-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers.
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Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Experience with face-to-face customer service, digital engagement and basic sales/referrals.
Part-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.
Part-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvote
Head Universal Banker - Bilingual English / Spanish Preferred - Michigan And Lake Branch - on - Site
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Providing working leadership and guidance to peer Concierge or Tellers through assignment of work and technical guidance, when needed. Providing coaching and education to the other Concierge or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills.
Part-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well.
Part-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
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Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience.
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Understand and comply with Citibank policies, standards and procedures. Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program. Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products.
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Assist the Banker with prospecting - conduct new client/prospect research, generate leads and develop prospects, network to identify referrals to new clients/prospects, and coordinate client events.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.
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Bilingual Spanish Speaking Preferred. Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.
Part-timeExpandApply NowActive JobUpdated 6 days ago
Title: banker Company: Citigroup
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