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Required industry certifications include any combination of - CompTIA A+, CompTIA Network+, Microsoft Technology Associate (MTA) IT Infrastructure, Microsoft Office Specialist (MOS), Microsoft Certified Solutions Associate (MCSA), ITIL Foundation.
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CES Credit Union in Mount Vernon, OH is seeking a talented IT Technician - Technical Support Specialist to join our team and help us maintain top-notch computer hardware, critical software deployments, and provide exceptional tech support.
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3+ years of experience in end user support/help desk environment. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases.
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2+ years hands-on end-user support experience in a professional IT environment of 100+ users including Windows PCs, Windows Servers, printers, popular Office applications, mobile devices, and limited cloud-based services; experience must include PC deployment or "refresh" projects of at least 10 PCs.
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As our IT Systems Support Specialist, you will be the first line of support for desktop support requests in the Denver office and, at times, enterprise wide. Provide high-quality first tier end-user support and customer service to helpdesk tickets for corporate employees including VIP technical support for Alterra Mountain Company's executive leadership team as needed.
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We seek a skilled and proactive Lead IT Network Administrator to join our team. As the Lead IT Network Administrator, you’ll play a crucial role in ensuring that our technological infrastructure supports our mission and the needs of our students, faculty, and staff.
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We’re looking for an experienced back-end developer with the software engineering skills it takes to identify potential risks, contribute to solution development, and create efficient and effective systems for our clients.
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End-user support including Windows desktop/laptops, Mac Computers, Mobile devices (phones, Pads, etc.) Manage Microsoft Office 365, OneDrive for Business, mapped network drives, mobile email support with Microsoft Office 365, and OTS/COTS software installation and troubleshooting support.
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QualificationsREQUIRED QUALIFICATIONSEducation:Degree in Information Systems or related field, or equivalent combination of education and experience or have completed a Microsoft Certified Professional (MCP), CompTIA A+, CompTIA Network+ or any Desktop Computer/IT Support Certification.
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Provides support for Transportation Beehive users, creates new user accounts, troubleshoots user issues, uploads data to the Beehive system, and provides end user training in one-on-one and small group settings.
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Roles that you might currently be in: Desktop support analyst, 1st line support, 2nd line support, Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager.
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Knowledge of local and wide area networking on multiple platforms: Windows, Linux, and VMware; network protocols and routing; network, server, and host operating systems; IP networking, internet, and intranet technologies; email, office automation and collaboration technologies; voice and/or data communications; voice and/or data networking; Windows desktop OS; server hardware, software, and administration.
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The EHR Analyst and Trainer is responsible for providing day-to-day system maintenance and end-user support to promote accuracy and enable user efficiency of the system. Work closely with Director of IT on strategic development, implementation, and support for the respective programs/applications.
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Under the direction of the Director of Academic Support and Advising, the Learning Specialist in the Office of Student Affairs at Kaiser Permanente Bernard J. Tyson School of Medicine is responsible for ensuring support in the area of academic skills and academic advising programs to all medical students.
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IT Help Desk Support Specialist Key Responsibilities Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests using ServiceNow. User Interaction: Provide daily assistance to walk-in users and remote users, helping them assess and resolve their IT issues.
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