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Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment. Join our dynamic Kia Care Consumer Affairs team as a Remote Total Case Specialist, where you take charge of complete customer cases involving complex inquiries, warranty coverage, dealership complaints, troubleshooting technical features, and vehicle subscription services.
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As a Remote Kia Care Total Case Specialist, you'll be the reassuring voice on the other end of the line, helping customers navigate through challenging situations with their vehicles such as requests for warranty extensions, towing and rental coverage for repairs, service or sales complaints, and supporting customers with technical features like their Owner's Portal, Bluetooth, radio, and navigation.
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This is a bring your own device position, Kia Care Total Case Specialists must have a compatible home laptop or desktop computer with a secured high-speed internet connection, in-service cell phone, web-cam, and a wired headset.
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Must have strong computer skills, including the ability to open, create, and modify various documents using the Google Workspace (docs, sheets, slides, and Gmail) and enter/retrieve customer and vehicle information using web-based systems.
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Approach every customer interaction with genuine empathy, understanding the human side of their situation. Employ critical thinking and problem-solving skills to address a variety of challenging customer situations and/or complaints requiring interpretation, investigation and follow-up.
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Effectively walk the customer through the steps to resolve their technical inquiries. Your role is pivotal in acknowledging all customer outreach, investigating customer concerns, and following up on customer requests to ensure an exceptional experience.
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Human Resources, Telecommuting, Employment Services, Marketing & Sales, Customer Service, IT & Software, Writing & Translation, Data Entry, Remote Work, Online Job Search. This includes meeting and greeting customers, securing keys, recording mileage, gas levels, and damage to our cars and checking our cars into our computer system while providing excellent customer service.
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If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be responsible for U-Box containers and ensuring that customers are provided with friendly and courteous service.
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Our Bilingual/Spanish Customer Service Representative - Train Onsite Work at Home team starts between $37,000 - $40,000 per year ($17.75 an hour base wage and an additional $1.50 an hour in differential pays) plus bonus.
$19.25 an hourWork from homeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a customer experience representative, you will field inbound phone and computer-based inquiries from our customers. We are seeking experienced customer service gurus to support our growing brands and ENTHUSIASTIC customer base.
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As a Route Sales Representative with UniClean, you will report to the Location Manager for delivery routes and focus on excellent customer service as you visit 35 to 50 customers per week, businesses that range from small start- up companies, to major corporate locations.
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We are looking for a detail-oriented truck dispatcher to dispatch our drivers to customer locations. Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers.
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Chick-fil-A is on Forbes Lists for Best Customer Service (2024), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022.
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Knowledge of customer service operations, consumer warranty policies and repair operations. 2+ years of experience in New Product Introduction and/or Customer Service. Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BC forward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.
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Provide high-quality customer service and satisfaction. Chick-fil-A is the fastest growing Quick Service Restaurant in the nation. Chick-fil-A has the highest customer satisfaction scores for 9 consecutive years.
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Title: customer service representative Company: Casey Subaru
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