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The Customer Success Manager (CSM) will be responsible for driving adoption of the system and increasing the perceived value of our customers’ NetSuite investment by providing functional advice and strategic guidance to his/her customer portfolio.
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Utilizing deep knowledge of Brightree products and services in conjunction with broad expertise in the mechanics of running an HME business, the Senior Customer Success Manager uses independent judgement to assess complex business processes and develop prioritized recommendations that will improve customer efficiency, increase ROI and drive overall adoption of Brightree and reduce churn.
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2+ years of relevant work experience in customer-facing customer success, account management, or strategic consulting organization. For 21 quarters in a row, we’ve been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids.
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As a Customer Success Manager (CSM), you will join a collaborative team of business process and industry experts, driven to develop and present strategic guidance and advice to our existing customers on the most effective use of NetSuite.
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Lyssn is looking for an individual with a strong background in the Commercial Behavioral Health / Mental Health field to be a Customer Success Manager for Lyssn's growing number of large Behavioral Health contracts.
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The Apptio Customer Success Premier Technical Services team (Premier) will be assigned to accounts that have purchased annualized technical services. Coordinate with Support, Product Management, R&D, Account Management, & Customer Success to ensure the appropriate level of response to customer needs.
$100,000 - $151,000 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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The Customer Success Manager ensures that Vertiv is meeting our contractual obligations and achieving our Service Level Agreements to our contracted Service customers. The Customer Success Manager interfaces daily with the customers and logistics.
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NetSuite Customer Success Manager. Collaborate with other stakeholders in the organization who are responsible for ensuring Customer Success: Account Management (AMO), Solution Consulting, Professional Services, Advanced Customer Support (ACS) Delivery teams, and Technical Support.
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Covetrus Manager, Scale Customer Success This is a remote position with a preferred location in the Eastern time zone Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes.
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Passion for customer success and the drive to help customers fully utilize NetSuite for maximum return on investment. Additionally, the CSM will coordinate with the Account Manager (Sales) by creating and sharing roadmaps on customers’ functional use of NetSuite and contributing to long-term strategic planning.
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The CSM will meet with customers on a regular basis to discuss business and system challenges they may be facing, to understand their definition of success with NetSuite, and to offer proactive advice on how to optimize or enhance the use of their NetSuite account.
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Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. The CSM will not personally perform hands on configuration or issue resolution for the customer, but will have to work closely with Delivery teams who are responsible for this.
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NetSuite employees take the hill: we prefer action over inaction, we are tireless in our mission and we pause to celebrate our success. Be measured on the quality of your customer engagements, time invested with them, customers’ system adoption, and customer retention.
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WATS is seeking our first Customer Success Manager to support our growing base of enterprise clients in their digital waste management journey. As a Customer Success Manager at WATS, you will play a pivotal role in driving successful customer implementations and ensuring their success.
$110,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Customer Success Manager | Full Time, Remote in the San Jose /South Bay area. Role Objective: As a Customer Success Manager you will play a crucial role in ensuring the satisfaction, engagement, and overall success of our users.
$65,000 - $75,000 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago
Title: customer success manager Company: Carto
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