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You'll work closely with Kevin, our CEO and co-founder, who has been a multiple time early-stage startup operator and leader on go-to-market teams, including most recently as Head of Revenue at Vitally, an a16z backed Customer Success platform.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products.
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Minimum 7-10+ years of experience in customer success, implementations, or sales experience in a B2B organization. Customer Success Managers at Ramp strive to deliver value to our customers and revenue for our business by implementing Ramp’s products for newly-closed customers.
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The Customer Success Director will build and manage relationships with an array of different roles within our customer’s organizations, domestically and internationally, including Operations, Engineering, Finance, Project Managers, Energy Managers, and ESG Managers.
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Proven experience 3+ years in a customer-facing role, preferably in software customer success, account management, implementation, or customer service. Self-motivated with a proactive approach to customer success.
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Customer Success Manager (Remote) page is loaded. Performs Monthly Business Analysis around RCM related performance for assigned customer base: Including but not limited to- Denials Analysis/Trending, Outstanding Sales Orders, Unposted Deposits, AR Aging, AR Activity Trends.
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You share your experiences with the Customer Success Team and vice-versa. Documenting business-value driven customer success stories and best practices. Our product boasts outstanding customer reviews ranging from small companies to renowned names such as Michelin, Sonoco, Danone, Avery Dennison, and Bosch.
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We are experiencing rapid growth and looking to add a Customer Success Representative to our team. At least 2 years of experience in a customer-facing, or customer-success role.
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The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team. 3 years of experience in a related field or as a Customer Success / Account Manager for a SaaS company.
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This person will have specific customer accounts and be a main point of contact for them regarding all aspects of their leased railcar fleet. Responsible for developing and managing the order fulfillment and lease return process to ensure timely results that are consistent with management and customer expectations.
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Which is why we’re thrilled to be adding a Customer Success Manager (Federal) to our Government Sales team. 2+ years experience as a Customer Success Manager, Technical Account/Program Manager, Partner Experience Manager, or Account Executive.
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As a Strategic Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices and expertise to our clients.
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The Manager, Customer Success Utilization reports to the Surgical Sales Executive Director. Create a post install feedback loop between the Utilization Customer Success Manager and the Customer, audit delivery.
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You're a seasoned professional with over 4 years of experience, including a solid 2 years as a high-touch Customer Success Manager or Account Manager in the SaaS realm. At RippleMatch, we're looking for an experienced professional to join our close-knit team of Customer Success Managers and work with our employer partners on maximizing their success with RippleMatch.
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Title: customer success associate Company: Britecore
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