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About you: Preferred customer success or account management experience, ideally in the fintech space. Acting as the owner and main point of contact for our customers, monitoring customer accounts to identify areas for improvement, proactively addressing any issues or concerns, and acting as a point of escalation for customer issues to ensure timely resolution.
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Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.
$175,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment, with experience preferably coming from Fintech/SaaS. The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders.
$115,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Drive accountability of the customer to define the path to first value, working closely with Sales and Customer Success Managers. Manage and own key customer milestones: sales handoff (internal), initial onboarding kickoff, enablement, training, first value use case activation, go-live, and handoff to CS.Create an effective feedback loop to Product, Support and Sales teams to optimize how we onboard new customers.
$127,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates.
$35.25 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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4+ years’ experience in Enterprise SaaS Account Management, Sales, or Customer Success working with strategic or enterprise-level customers owning retention metrics such as GDR and NDR and running strategic executive business reviews.
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The Specialist will provide excellent customer experience, ultimately resulting in member retention through both inbound and outbound outreach. The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer’s journey.
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JOB DESCRIPTIONThe Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
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As a remote Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.
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Much of this growth is coming from Klarity’s largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
$200,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Inbound, outbound, warehouse, shipping, receiving, Forklift, Stand Up, stand up forklift, reach truck, electric pallet jack, epj. -Will operate Stand Up forklift to do inbound and out bounds/ loading and unloading trucks.
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Uncapped Commission and No Cold Calling, Ever. At DISH, our Retention Executives handle 100% inbound calls. Key ResponsibilitiesSuccessfully sell DISH and Boost products and services to new and existing customersAssess each customer’s needs and offer the best valueDemonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goalsEffectively manage time, open to learning new methods and looking to advance as a sales contributorBuild and maintain customer relationshipsDocument customer information including demographic, billing, etc.
$17.25 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Ensure customer issues are handled in an efficient manner Ensure the continued satisfaction and success of SGS's clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals.
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POSITION OVERVIEW INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service. In this role, you will handle inbound inquiries, troubleshoot customer disputes, process payments, and assist callers with process-related inquiries professionally.
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customer success inbound jobs Company: Brainhi
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