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About you: Preferred customer success or account management experience, ideally in the fintech space. Acting as the owner and main point of contact for our customers, monitoring customer accounts to identify areas for improvement, proactively addressing any issues or concerns, and acting as a point of escalation for customer issues to ensure timely resolution.
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Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.
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The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. A Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.
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The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment, with experience preferably coming from Fintech/SaaS. The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders.
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Drive accountability of the customer to define the path to first value, working closely with Sales and Customer Success Managers. Manage and own key customer milestones: sales handoff (internal), initial onboarding kickoff, enablement, training, first value use case activation, go-live, and handoff to CS.Create an effective feedback loop to Product, Support and Sales teams to optimize how we onboard new customers.
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Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates.
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4+ years’ experience in Enterprise SaaS Account Management, Sales, or Customer Success working with strategic or enterprise-level customers owning retention metrics such as GDR and NDR and running strategic executive business reviews.
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Security Management: The administrator is responsible for ensuring email security by managing email gateway security, identifying and mitigating email threats such as phishing attacks, spam, and malware.
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The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer’s journey. High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.
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Required Skills and Qualifications: Broadcom/Symantec Mail Gateway Experience Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and related platforms. Key Responsibilities: Email Gateway Administration: Administer and configure Broadcom/Symantec Messaging Gateway to maintain email systems, policies, and traffic rules.
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Gateway Financial Partners, a Glastonbury, Conn.–based large office of supervisory jurisdiction of LPL Financial with $6.5 billion in assets under advisement, has hired Christian Widen, a former senior vice president of business development at CircleBlack, as its director of business development.
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Much of this growth is coming from Klarity’s largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
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Ensure customer issues are handled in an efficient manner Ensure the continued satisfaction and success of SGS's clients by anticipating client needs, working internally to ensure deadlines for client deliverables are met, and helping clients meet program goals.
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The Project Director of the Academic Success Center (ASC) reports directly to the Dean of Academic Affairs and is responsible for the implementation and oversight of the ASC Grant. Supervise three full-time Academic Advising Coaches, one full-time Academic Success Project Coordinator, and one part-time assessment and evaluation specialist.
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In 2018-2019, Gateway was approached by the National Park Foundation (NPF) with an opportunity to improve access for 4th grade students to urban parkland in the New York-New Jersey metropolitan area.
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customer success gateway jobs Company: Brainhi
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