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Integrate technical support, parts sales, aircraft ownership and maintenance programs, aircraft upgrades, and data systems to deliver services through a network of service providers to optimize customer ownership experience while enhancing company profitability.
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Provides direct technical leadership and guidance to key business areas such as Back Office Billing, Back Office Credit & Collections, Supplier Relations, Call Centers, Field Customer Service, Meter Services, and Corporate Cash Management; in their decision-making, process improvement initiatives, and in support of their efficient business operations.
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The Customer Support Specialist is empowered to provide excellent customer service to CARFAXs dealership customers nationwide with a get-it-done mentality! As a Customer Support Specialist, you are the first telephone contact for our valued customers.
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Aviation Customer Support II. Coordinate and disseminate operations information to flight crews, ticket counter, ground support crews, aircraft maintenance coordinators and North Slope personnel.
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Providing customer support for our fans (users of the games we build) via our customer support platform (Zendesk), for our products. You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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As a Technical Support Assistant Manager, you will play a critical role in leading our technical support team to deliver exceptional customer service and support.
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Prior experience as a Technical Sales Support Manager or similar customer interactions in a licensing business. This position is responsible for engaging all phases of technical sales support, including running process models for specific customer project opportunities, supporting and analyzing customer requests for technical information, and identifying opportunities for process integration and optimization.
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Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
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Customer Support Associate. Provide periodic on-call support coverage for customer issues outside of business hours. Our Customer Support team is a group of highly talented and dynamic contributors.
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The IT Support Specialist will resolve client and server problems at local field offices that are part of the overall customer IT enterprise. Bowhead is seeking an IT Support Specialist in Del Rio, TX to join our team in supporting IT deployment and infrastructure for the Customs & Border Protection contract.
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Assists management in preparation of customer monthly OC meeting presentations. Drive Technical escalations internally and externally. KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem.
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The Customer Support Specialist role is crucial to our customers overall satisfaction. From problem identification through resolution, you will own and manage the customer support experience over the phone and web.
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Manage the daily tasks of the Inside Sales Support team to make sure work is meeting the desired goals set forth by the Customer Success Manager and Emissions Technologies. The main responsibility of the Inside Sale Support Supervisor is to manage a team of 2-4 Inside Sales Representatives and to be the liaison between our end-users, customer service teams, and outside sales teams.
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70% - Customer Support – providing day to day support (Tier 1) and troubleshooting for existing customers; responsible for managing pipeline of support tickets and collaborating with engineering to solve Tier 2-3 issues and bugs.
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We are seeking a friendly and attentive customer service professional to join our company as a Customer Support Specialist. Our Customer Support Specialists ensure timely resolution of all phone and email inquiries regarding our products and services.
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customer support jobs Title: technical support Company: Blackbaud
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