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The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. When serving as MOD, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.
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Responsible for the supervision, maintenance, and compliance of all customer service and associate recognition programs. When serving as the Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.
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When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness.
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Primarily responsible for all customer service, cashiering, and recovery-related functions and is accountable for customer service and operational standards within the store.
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Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards.
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Responsible for activities related to the achievement of customer service standards, front end operations and program compliance, training, and day-to-day operational tasks, including recovery.
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Works collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance. Provides leadership and clear direction to associates and actively participates in the customer-facing and service aspects of the store, including the support of front-end operations and programs and customer carry outs.
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Leads, directs, and actively participates in all customer-facing and service aspects of the store, including the support of front-end operations, and is responsible for the customer service and associate recognition programs.
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Responsible for the maintenance, supervision, and compliance of the Hazardous Waste program. Leads, supervises, and provides work direction to the Service Team in the store related to all cashiering, front-end and recovery functions.
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Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned. Greets and assists customers as needed in order to maintain the highest level of customer service.
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Strong customer service and communication skills required. Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety.
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Drives customer loyalty program participation, including sign ups and rewards processing at check-out. Maintains appearance of the store’s interior and exterior to company standards including light maintenance duties and cleaning.
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Ability to lift, carry, push, and pull a minimum of 50 pounds required. Text "BIG LOTS" to 97211 to schedule an interview. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more.
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Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery. Participates in furniture department operations including carry-outs and display assembly as needed.
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When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.
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maintenance customer service minimum wage jobs Company: Big Lots
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