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First level contract assessment and support; advocate for members working under a SAG-AFTRA collective bargaining agreement by answering questions for members, producers, studio executives, labor attorneys, casting agents and other industry professionals.
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As a Customer Support Specialist, you will have the opportunity to act as the first point of contact for ABB customers, with the intention to make ABB an easy and trusted choice to do business with.
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InContact, Twilio, Genesis, Cisco, Nuance, Avaya, Nortel, Interactive Intelligence, or other contact center software. In depth knowledge of one or more VoIP or cloud based Contact Center solutions like: Mitel, Five9, Nice.
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The person in this role will be responsible for managing the end-to-end customer journey including being the primary point of contact, managing the flow of information, troubleshooting, and product specs, as well as providing technical support and conducting quality tests.
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All candidates will help support the Federal Emergency Management Agency (FEMA) under FEMA's Risk Mapping, Assessment and Planning (MAP) Customer and Data Services (CDS) contract. As a member of FEMA's Mapping and Insurance eXchange contact center, the candidate will assist Agency stakeholders by answering questions received by telephone, email, and chat about a wide variety of topics under the National Flood Insurance Program, including its regulations, flood hazard mapping program, financial and physical mitigation opportunities.
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The Family Support Worker (FSW) is responsible for initiating and maintaining regular, long-term contact with families. The Family Support Worker provides a range of culturally competent home-based services on a prescribed basis for families participating in the program including: parenting education, developmental milestones, health and nutrition education, home management skills, crisis intervention and social services linkage, all in partnership with the client.
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AnswerNet has 20+ contact centers within the continental United States and Canada, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications, market research to name only a small selection of contact management solutions provided to thousands of clients who process tens of millions of contacts every year.
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This individual will support the Hershey Service Desk (which is the primary contact for non-urgent issues) with onsite needs as well as urgent hardware and software support. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Windows 10, intune, active directory, azure, sccm, Troubleshooting, Support, Technical support, customer service, onboarding, office 365, Windows 11, Help desk, Help desk support, autopilot, desktop support.
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Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift. As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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CUSTOMER SUPPORT: Support NASSCO’s Customer Support Liaison and other staff members to trouble-shoot unique student, trainer and member requests including reset of passwords, updating contact information, enrollment assistance, etc.
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Project coordination, proposals, MS office, excel, Purchase orders, POs, invoice, invoicing, change order, customer service, administrative support, client support, client interaction, cost control, administration, office support, data entry, data management, administrative, spreadsheets, contact reviews, bluebeam, scheduling, billing, contract review, customer relations, subcontract management, ABIS, OnBase, Penta, research project, microsoft office, smartsheet, pdf, project documentation.
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They will be the primary point of contact within support for chatbot related inquiries, as well as develop and track metrics related to bot performance such as customer satisfaction, engagement, and containment.
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EGlobalTech, a Tetra Tech Company, is looking for a Junior Customer Support Specialist to join our Business Solutions Practice in Vienna, VA and support our Federal customer site located in Washington, DC. Qualified candidates should have excellent attention to detail and proficiency working with Microsoft Office Suite.
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contact customer support jobs Title: administrative assistant Company: Bae Systems Inc
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